We look forward to partnering with you on your real estate media! To book a shoot, please fill out our booking form (click the big "Book a Shoot" button below). See below for some common questions.

Travel policy: Our service area covers the greater Spokane area + most of North Idaho. For shoots that are more than 30 miles from downtown Spokane, we have a $250 minimum. This gives you the opportunity to try out a new service, like a 3D tour, floor plan, or virtual twilight (like buying something extra to hit free shipping...it just feels better than paying a straight-up fee).

If possible, please give us more advance notice for farther away shoots so we can try to coordinate multiple appointments in the same area and be efficient with our driving.

Prepping for the shoot: We build in 10-15 minutes at the beginning of each appointment to help with last-minute prep and making sure the house is photo-ready. We're happy to adjust small things like putting down toilet lids & turning on the lights. However, overall the house will be shot as-is. We have a downloadable photo shoot prep list you can share with your sellers to make sure the property is looking its very best by the time we arrive!

Appointment expectations: Most photo appointments take under an hour, and most bundle appointments take under two hours. It's totally fine if the homeowners need/want to be there. However, especially for video and 3D tours, it is preferred to have less people in the house.

Rescheduling: We understand that things come up. Please notify us within 24 hours if you will need to cancel/reschedule the shoot. If it's a cloudy/rainy day, there is generally no need to reschedule. We can edit in a blue sky for free, so your exterior photos still look beautiful and cheery (see example).

Turnaround times: Our standard turnaround times are:

- Photos & Drone Photos: 24 hours

- Floor plans & 3D Tours: 24-36 hours

- Video: 48 hours

If you're up against a tighter timeline, let us know! We can do same-day delivery for photos and 24 hour delivery for video, for a $50 rush fee.

 

Listings shot over the weekend (including Friday) are normally delivered on Monday morning, unless you need them sooner.

Payment: We will send an invoice with your media delivery, which can be paid with a debit/credit card. If you prefer to pay by check, we can also accept a check at the time of the appointment. Full payment is due before you can download your photos (you will be able to preview them beforehand).

More questions? Check out these FAQs & our new client page. Or feel free to call/text us at 509.713.2008. We'd love to hear from you!